Articles in Category: Success Stories

A Buyer's Choice Profiles of Success

Each month we will profile a stand out franchisee to showcase the incredible success stories of A Buyer's Choice Home Inspections.

Dave Johnson

on Friday, 24 February 2017. Posted in Success Stories

Dave Johnson

Month: January

Territory: Lone Tree, Colorado

Years In Business: 5 years

Why franchising?
I knew I could do home inspections but I wasn’t sure how to run a home inspection business - the franchise has been excellent in helping me learn the ropes of business ownership. I originally planned to inspect homes for a few years and then retire, but CEO Bill Redfern guided me in the direction of managing a business with multiple inspectors by bringing independent contractors into my franchise. This allows me to grow a business that is sustainable for my family after I retire, helping other inspectors build a business for themselves and their families as well

How does your background qualify you for A Buyer’s Choice?
My background is in sales and marketing in the home construction business and the interest in home construction gave me a strong start in running my own business in an industry I was interested in and have a passion for.

What kind of support have you gotten from A Buyer’s Choice?
The initial training was above and beyond what was needed but greatly appreciated. The direction and support from Bill in expanding my business has been wonderful.

Where do you see yourself in five years?
I’m planning to continue to grow my business to include 10 independent contractors doing 3,000 inspections per year.

Best business advice?
Follow the franchise’s recommendations of establishing and running your business. I have talked to several inspectors who tried to get into business on their own and they struggled for a long time to get started. With the franchise’s help you can hit the ground running. Concentrate on marketing in the first years of business but never stop marketing to maintain your business.

Can you share a word of wisdom for people looking into A Buyer’s Choice/franchising?
Trust the recommendations of the franchise and become the brand. There was no brand recognition in Colorado when I started but I did the vehicle branding and I wear the “uniform” all the time, when I’m networking and inspecting so I have “become” the brand. Always be clean and professional, you are a “business” not just an “inspector”.

Al Brown

on Wednesday, 24 August 2016. Posted in Success Stories

Al Brown

Month: August

Territory: South Okanagan, British Columbia

Years In Business: 6 months

Why franchising?
Franchising was an attractive option to me because I had prior business ownership experience – in fact, I had recently sold my business – so when the time came to make a career change, the opportunity came up and I seized the moment. It’s the perfect balance of business ownership and the support of having an experienced team behind you.

How does your background qualify you for A Buyer’s Choice?
With 38 years in the restoration and residential construction/renovation industries, I felt like I had the skills necessary to succeed with A Buyer’s Choice. Plus, my previous career took me out of town a lot, and I wanted to stay in my community - close to my family - for work.

How does your community benefit from A Buyer’s Choice?
Besides forming lasting, mutually beneficial relationships within the real estate and small business climate in my area, I also am a part of the Westside Board of Trade and the Rotary Club in order to be more involved with my community.

What kind of support have you gotten from A Buyer’s Choice?
A Buyer’s Choice has a great support system at all levels - from the people at the top, to the regional owners, and the one-on-one comradery with the individual franchisee owners of the various offices around me, everyone is quick to answer a question or help in any way.

What has been your biggest challenge?
As expected, it’s challenging to get my name out to as many of the local realtors and mortgage brokers who in turn make recommendations to their clients on the services provided by a home inspector. Building these relationships is critical to the ongoing success of the brand.

Best business advice?
My best advice is to work hard, keep on learning to maintain/improve your skill set and listen to what the customer has to say.

Can you share a word of wisdom for people looking into A Buyer’s Choice/franchising?
At A Buyer’s Choice Home Inspections, once qualified, you are exposed to an extensive training program, lead by an experienced regional owner, to get you prepared to run a business in your designated territory. Once you start your business, you have genuine support from all levels including the tools to ensure you are successful in your business endeavors. It’s a wild ride!

Adam Anderson

on Monday, 08 August 2016. Posted in Success Stories

Adam Anderson

Month: August

Territory: Fredericton/Western New Brunswick

Years In Business: 3 months

Why franchising?
I knew I was interested in business ownership, and franchising enabled me to get my business off the ground faster using a proven model.

How does your background qualify you for A Buyer’s Choice?
My background is in industrial automation and process engineering, which allowed me to hone my troubleshooting and problem solving skills. Now, in my new role at A Buyer’s Choice, I’m very comfortable working with people, coaching, training and solving any issue that might arise.

Why did you pick A Buyer’s Choice?
A Buyer’s Choice is an industry leader in home inspection that provided unparalleled certification and training in our category.

What kind of support have you gotten from A Buyer’s Choice?
My area owner has done an incredible job championing and promoting my start up. Other local ABCHI owners have been very supportive and helpful as well when I've had questions, and our business partners have always responded to my questions quickly.

What has been your biggest challenge?
It’s been a learning curve to set challenging goals, while curbing my expectations. Business is very up and down over the first few of months, creating highs and lows that can be difficult to manage if you don’t really utilize all the tools in the system.

Best business advice?
The best advice I've received is that customers don't buy your brand or services first, they buy from the person – so when speaking with clients/realtors/etc., don’t focus on selling. Focus on being the kind of person that people want to do business with.

Can you share a word of wisdom for people looking into A Buyer’s Choice/franchising?
A Buyer’s Choice is a great opportunity for someone looking to build and develop a successful business from the ground up. If you enjoy dealing with people, working with your hands, are confident, and have an eye for detail, this is really not a risky proposition. The model that ABCHI provides really works if you follow it. It's not easy, but then again, nothing that's rewarding usually is.

Steven Hope

on Tuesday, 26 July 2016. Posted in Success Stories

Steven Hope

Month: July

Territory: West Seminole County, Florida

Years In Business: 5 years

Why franchising?
Franchising offers an ideal amount of flexibility and business support – the corporate team, regional managers and franchisees are there for each other. All of us in the Central Florida area work together to put our clients first and to grow the business.

How does your background qualify you for A Buyer’s Choice?
I’ve always been interested in learning how things operate. At a young age, I used that enthusiasm to build computers. I then parlayed that interest into learning about the functionality of homes, and ultimately inspecting them.

Why did you pick A Buyer’s Choice?
ABCHI’s team mentality and support is fantastic. Plus, the certification process and training is second to none.

How does your community benefit from A Buyer’s Choice?
In addition to ensuring area homes are properly functioning, I also donate a percentage of my profits around the holidays to local charities. I have also used my inspection knowledge to help with Habitat for Humanity.

What kind of support have you gotten from A Buyer’s Choice?
Local franchise owners are always a simple phone call away if I have a question. We also attend weekly web meetings for sharing experiences and asking questions. We all assist with new franchisee training as well.

What has been your biggest challenge?
It can be challenging to find the time to market the franchise effectively during peak business times.

Where do you see yourself in five years?
I see myself with a third territory and a full staff of employees.

Best business advice?
Always push yourself. It’s easy to become complacent when running your own business. Find a motivational quote and run with it. Mine is, “effort only fully releases its reward after a person refuses to quit.”

Pat Quinn

on Friday, 15 July 2016. Posted in Success Stories

Pat Quinn

Month: July

Territory: Flagler County, Florida

Years In Business: 3 years

How does your background qualify you for A Buyer’s Choice?
Prior to joining A Buyer’s Choice, I worked in heavy construction in New York City for three decades. I also built log homes, and small business ownership runs in the family. Through my construction experience, I knew the ins and outs of what makes a home safe and secure. I knew that I wanted to share this with others.

Why did you pick A Buyer’s Choice?
A Buyer’s Choice has great name recognition and very successful branding. I also formed a relationship with my regional owner who helped me make an informed decision.

What kind of support have you gotten from A Buyer’s Choice?
I have a great relationship with my regional owner – he has been there to help me every step of the way, and he has an intimate knowledge of the area in which I operate.

What has been your biggest challenge?
Allocating adequate time to marketing has been challenging, but I’ve been lucky to build some great symbiotic relationships with real estate contacts that have greatly enhanced business.

Can you share a word of wisdom for people looking into A Buyer’s Choice/franchising?
My advice is to stick with it – there’s a lot of money to be made, and A Buyer’s Choice’s proven model stands out from the competition by a mile.

Michael Tobbell

on Tuesday, 28 June 2016. Posted in Success Stories

Michael Tobbell

Month: June

Territory: South Orlando, Florida

Years In Business: 5 years

Why franchising?
Franchising is a fast track and sure way to establish a business. It helps you execute a proven market strategy and stay ahead of the competition. The franchise experience typically provides you with invaluable resources and the necessary experience to perform beyond client expectations, and A Buyer’s Choice is no exception.

How does your background qualify you for A Buyer’s Choice?
I studied Building Management and Business Commerce at University in South Africa. I have worked with contractors in several industries and also had very successful experiences in corporate sales and marketing both in the US and internationally.

Why did you pick A Buyer’s Choice?
Timing is everything! A Buyer’s Choice was entering the Florida market at a pivotal time when I signed up. The housing market was in recovery and new legislation to regulate the home inspection industry meant there was a lot of opportunity to grow with the ABCHI brand.

How does your community benefit from A Buyer’s Choice?
The local community of realtors knows they can rely on ABCHI for professional and reliable inspection services. Staying busy and visible in my community on a daily basis has contributed to customer awareness and their peace of mind.

What kind of support have you gotten from A Buyer’s Choice?
There has always been good regional support available when needed. The shared knowledge, local expertise and corporate resources available have been very beneficial over the years.

What has been your biggest challenge?
The nature of home inspections is typically last minute scheduling and then meeting customer deadlines and getting those inspection reports out the next day... it can be a scheduling challenge!

Where do you see yourself in five years?
Who knows - time flies when you’re having fun… I’m five years in already!

Best business advice?
Manage your business and services the right way from the start. Your professionalism and integrity is critical to building a sustainable business.

Can you share a word of wisdom for people looking into A Buyer’s Choice/franchising?
If it is for you, all you have to do is make it happen.

Ken Jackett

on Monday, 13 June 2016. Posted in Success Stories

Ken Jackett

Month: June

Territory: Quinte Region, Ontario

Years In Business: Three

Why franchising?
The opportunity to enter the home inspection business with solid support in establishing the business and training models while being taught how to avoid mistakes was a major factor in choosing a franchise. 

How does your background qualify you for A Buyer’s Choice?
A long business career in middle management with several years involved with direct contact with clients provided a comfort level in meeting and working with clients. The final years of my corporate career were spent in a quality control environment dealing with problem solving and resolution - another important tool that has been useful in owning my own business. 

Why did you pick A Buyer’s Choice?
The business model was solid and the positive outlook and support programs already established seemed like the perfect recipe for successfully establishing a business. 

What kind of support have you gotten from A Buyer’s Choice?
The support includes good initial training and start-up support as well as a professional website and client contact system.

What has been your biggest challenge?
The first inspections were challenging - mainly developing the comfort level and routines to repeat the inspection process the same each time you do an inspection. Over time, I've found the balance in reporting what you find during the inspection process and portraying those findings appropriately to the clients. 

Can you share a word of wisdom for people looking into A Buyer’s Choice/franchising?
Be prepared for peaks and valleys. The real estate market is cyclical in many regions. If you contact enough realtors and build a good base, your peaks and valleys may not be as high or as low. 

David & Kim Williams

on Thursday, 19 May 2016. Posted in Success Stories

David & Kim Williams

Month: May

Territory: Regional Owners, British Columbia

Years In Business: Eight

Why franchising?
I was tired of spending all my time at work or commuting to work, and my kids were growing up – I wanted to find a job that allowed me the flexibility to achieve my dreams and live my life. Upon looking into business ownership further, I found franchising. With my background, it seemed like the perfect fit.

What about A Buyer’s Choice said it was the right opportunity for you?
A Buyer’s Choice is the largest network of home inspectors in the country. I did an analysis on starting your own home-inspection company versus a franchise. There are so many things you get that you don’t have to figure out or pay for, like hands-on training, customer service training, a logo – everything is done for you. I originally wanted to buy one franchise, but ended up purchasing an entire territory – I am the regional owner of British Columbia, so I sell franchises to other qualified candidates in my area.

What has the entrepreneurial journey looked like for you?
Running this business has helped me grow in terms of facing a bigger challenge. I’m meeting the challenge of being an entrepreneur with the help of my wife. It’s a multi-functional role, and I’m happy to step up the plate.

What were you doing before joining A Buyer’s Choice?
Before A Buyer’s Choice, my background was in sales – I was selling power systems for large capital projects.

How long does it take for a franchisee to start up their business?
Generally, from the time the final paperwork is signed, it takes between three and four months to start inspecting homes.

What do you look for in a franchisee?
Our most successful franchisees are hardworking, can follow a proven system, have a positive attitude and will stop at nothing to make the customer happy. They have a heart for their community and an entrepreneurial spirit.

Dan Allarie

on Monday, 16 May 2016. Posted in Success Stories

Dan Allarie

Month: May

Territory: Nanaimo, Vancouver Island, British Columbia

Years In Business: Three

Why franchising?
I was attracted to franchising because the initial and ongoing support in a franchise model made starting a business much easier.

How does your background qualify you for A Buyer’s Choice?
I am a Journeyman Electrician and have been around the construction industry for more 30 years – I’m very familiar with what it takes for homes to be safe and structurally sound.

Why did you pick A Buyer’s Choice?
When I was researching online, I came across A Buyer’s Choice Home Inspections. It looked like a great brand with strong growth and my due diligence process confirmed this.

What kind of support have you gotten from A Buyer’s Choice?
A Buyer's Choice offers me assistance in terms of business coaching, marketing support and ongoing training, which have all been critical to starting my business and keeping it running.

What has been your biggest challenge?
This type of business is grown through building trust and relationships. There is a lot of competition out there and it takes a long time to establish realtors’ confidence.

Can you share a word of wisdom for people looking in A Buyer’s Choice/franchising?
You get out of it what you put in, listen to the plan of ABCHI and follow it - it’s tested and proven.

Dave Comrie

on Wednesday, 27 April 2016. Posted in Success Stories

Dave Comrie

Month: April

Territory: Oakville and Burlington, Ontario

Years In Business: Five

Why franchising?
When looking to start a business, I found it was the best way for me to start a business with a proven track record.

How does your background qualify you for A Buyer’s Choice?
With a background as a production manager and plant manager, it was easy for me to be able to communicate with realtors, clients and contractors on a professional level.

Why did you pick A Buyer’s Choice?
ABCHI provided a tremendous training program that I found gave me the foundation I needed to kick-start my business.

How does your community benefit from A Buyer’s Choice?
I am able to provide a professional business structure that mutually benefits my clients and realtors in the process of buying a home.

What kind of support have you gotten from A Buyer’s Choice?
The amount of support needed to start a successful business is very important, and A Buyer’s Choice has been with me every step of the way, leading me toward success.

What has been your biggest challenge?
The biggest challenge I’ve found in starting a home inspection business is gaining confidence with clients and realtors. There is a lot of competition out there, so it’s been vital to utilize the training provided by ABCHI to constantly improve myself and update my skills.

Where do you see yourself in five years?
I would like to be able to know within myself that I’ve done the best job I can do for my clients, and I’d like to be a trusted home inspector by more realtors.

Can you share a word of wisdom for people looking into A Buyer’s Choice/franchising?
The company is leading the standards in home inspection with training, mentoring and marketing ideas, making your job as a home inspector a lot easier – and your pathway to success is clear.

Aaron Borsch

on Friday, 08 April 2016. Posted in Success Stories

Aaron Borsch

Month: April

Territory: British Columbia – Tricities

Years In Business: Six

Why franchising?
During my research, I found that franchises have higher rates of success than independently owned small businesses.

How does your background qualify you for A Buyer’s Choice?
I have an extensive finance background, which really helps me manage my day-to-day activities and expenses.

Why did you pick A Buyer’s Choice?
I knew franchises have a higher rate of success, and ABCHI offered to help me to become an inspector, which is critical in an industry that can be tougher to get into.

What kind of support have you gotten from A Buyer’s Choice?
I've been able to reach out to others to get help when I need it. A Buyer's Choice offers me assistance in terms of business coaching, ongoing training and marketing support. When I’m presented with a tough decision or situation, I rely the most on the advice of A Buyer's Choice.

What has been your biggest challenge?
It’s been a challenge keeping up with the demand. There are so many things I feel I can do, and most times there just isn't enough time to do everything.

Where do you see yourself in five years?
I would love to have some other inspectors working with me, working as a team to grow my territories further.

Can you share a word of wisdom for people looking into A Buyer’s Choice/franchising?
In franchising, remember that you are not alone - everyone wants to see you succeed.

Joey Paler

on Tuesday, 29 March 2016. Posted in Success Stories

Joey Paler

Month: March

Territory: Cloverdale, Surrey, British Columbia

Years In Business: One year

Why franchising?
I was attracted to franchising because the start-up support in a franchise model is invaluable – there’s nothing like a tried and tested business model.

How does your background qualify you for A Buyer’s Choice?
I’ve been in the print manufacturing industry for 25 years. I worked my way up starting in a quality control department for 15 years, which led to a technical role as a manager for quality assurance. Both my background and current work deal with clients and product quality deficiencies on a daily basis.

Why did you pick A Buyer’s Choice?
It’s a young, rapidly growing company. I liked the overall professional impression – everything from the presentation and uniform to the vehicle was top-notch. Also, the name is catchy! I had good vibes about it.

How does your community benefit from A Buyer’s Choice?
I love being able to help my neighbors and community make an informed decision about their homes. The sharing of home safety and maintenance knowledge is important.

What has been your biggest challenge?
My biggest challenge was sales-related – being able to sell my business and myself when I first started. No one is going to do it for you, but your hard work will pay off.

Can you share a word of wisdom for people looking into A Buyer’s Choice/franchising?
Research as much as you can and speak with current franchisees. ABCHI’s got a good game plan – it’s tested and proven.

Alex Pay

on Monday, 14 March 2016. Posted in Success Stories

Alex Pay

Month: March

Territory: Annapolis Valley, Nova Scotia

Years In Business: 1.5 years

How does your background qualify you for A Buyer’s Choice?
As a military veteran, I understand the value of a proven system. I have a background in home inspections and I take great pride in the work that I do.

Why did you pick A Buyer’s Choice?
After working with another ABCHI franchisee in my area, I liked what I saw. The franchisees work together in a very collaborative environment. Plus, I thought that the franchisee services were outstanding – between marketing, public relations support and ongoing training, A Buyer’s Choice really takes care of its franchisees.

What kind of support have you gotten from A Buyer’s Choice?
I have very much enjoyed the collaborative network of franchisees in the ABCHI system. I can always call on someone in my region to answer questions or brainstorm solutions. The support has been very positive.

What has been your biggest challenge?
Starting a business is never easy, so I’m still working to make relationships with realtors that are mutually beneficial.

Can you share a word of wisdom for people looking into A Buyer’s Choice/franchising?
You get out of it what you put in! A Buyer’s Choice works if you give it your all.

Panos Loucaides

on Wednesday, 17 February 2016. Posted in Success Stories

Panos Loucaides

Month: February

Territory: Vaughan and Caledon, Ontario

Years In Business: 3.5 years

Why franchising?
When I came to Canada in 2008, I was interested in finding a turnkey business where full training was provided and a proven system existed.

How does your background qualify you for A Buyer’s Choice?
I have worked in operations management, quality control and construction. I also have some experience in sales, both retail and wholesale. All of these gave me the tools to be successful in the home inspection business.

Why did you pick A Buyer’s Choice?
I picked A Buyer’s Choice because it grew successfully in a relatively short period of time and has a dynamic CEO who has worked in the real estate industry for decades and worked as a home inspector. That showed me that the company leadership had the know-how and the experience that I was looking for.

How does your community benefit from A Buyer’s Choice?
We are in the business of helping and protecting people when they are purchasing their homes. I also educate my clients how to maintain their homes so that they can avoid any issues in the future.

What kind of support have you gotten from A Buyer’s Choice?
The support was there from day one from home office and the regional owner. The direct involvement of our CEO in the last two years, which included regular visits, has been crucial in developing my business and expanding with a second territory.

Where do you see yourself in five years?
In five years I see myself having a team of inspectors and being the No. 1 name in my two territories. As an Area Manager for ABCHI in GTA West I would like to coach more franchisees and help them succeed and grow their business.

Can you share a word of wisdom for people looking into A Buyer’s Choice/franchising?
You will be given the tools to be successful. Use these tools and listen and learn from the success of other people before you.

Tim Kelly

on Tuesday, 09 February 2016. Posted in Success Stories

Tim Kelly

Month: February

Territory: Regina & Southern Saskatchewan

Years In Business: 8 months

How does your background qualify you for A Buyer’s Choice?
I have been a jack-of-all-trades since the early 1980s, when I worked as an electronic technician. I have also worked in commercial architecture and hardware, as a locksmith, in plumbing sales and service, as well as cabinetry, carpentry, and foodservice. All the while, I remodelled and renovated, bought and sold many residential homes, all here in Regina where I was born and bred.

Why did you pick A Buyer’s Choice?
Becoming a part of the biggest and most trusted home inspections company in Canada and, arguably, the world (15 countries and growing) has a nice ring to it. Customers see that as confidence in a brand.

How does your community benefit from A Buyer’s Choice?
In 2016, we unveiled a great warranty ancillary service package along with our inspections options. It provides clients with a peace of mind that they are protected. ABCHI also donates a portion of each inspection to Autism Speaks Canada, which is dear to our CEO Bill Redfern’s family and our hearts.

What kind of support have you gotten from A Buyer’s Choice?
Overcoming the anxiety of the unknown. The home inspection industry varies day-to-day; you never know when the phone will ring. The realty world is fast-paced and sporadic, and you have to be ready for a roller coaster ride.

What has been your biggest challenge?
Be patient, but confident!

Can you share a word of wisdom for people looking into A Buyer’s Choice/franchising?
My best advice is to listen to the plan of ABCHI and follow it - it works!

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